Common queries answered
Frequently asked Questions
FriendlyKart.in is an online e-commerce platform offering a wide range of products, providing a seamless and secure shopping experience.
- Browse the products on our website.
- Add the desired items to your cart.
- Proceed to checkout and provide shipping and payment details.
- Confirm your order.
- We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Net Banking
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Once your order is shipped, you will receive an email with tracking details.
- You can also log in to your account on FriendlyKart.in and check the order status under ‘My Orders.’
- Standard delivery timelines are [3-7 business days].
- Delivery times may vary based on the location and product availability.
- Orders can be canceled within 10 hours of placement if they have not been shipped.
- Contact our customer service team at help@friendlykart.in for cancellation requests.
- Products can be returned within [7/14] days of delivery.
- Items must be unused and in original packaging.
- For detailed information, visit our Return & Refund Policy page.
- Contact us at contact@friendlykart.com with your order details.
- Our team will guide you through the return process.
- Refunds are processed within [5-7 business days] after receiving the returned item.
- Refunds will be credited to the original payment method.
If your order hasn’t been shipped yet, contact us at help@friendlykart.in to update the address.