Shipping Policy

At Friendly Kart, we strive to provide a seamless and reliable shopping experience for our valued customers. Our shipping policy is designed to ensure your orders are delivered promptly and safely. Please read the following details carefully:

1. Shipping Areas

We currently ship across all states and union territories in India. However, delivery timelines may vary depending on your location and the availability of the product.

2. Shipping Partners

We collaborate with trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure your orders reach you on time.

3. Shipping Timelines

• Standard Shipping: Orders are typically processed within 1-2 business days and delivered within 5-7 business days.

• Express Shipping: Available for select products and locations. Orders are processed within 24 hours and delivered within 2-3 business days.

• Pre-Order Items: For products listed as “Pre-Order,” shipping timelines will be mentioned on the product page.

Note: Delivery timelines may vary during festivals, sales, or unforeseen circumstances like weather conditions or logistical delays.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email and SMS with a tracking number. You can use this number to track your order on our website or the courier partner’s platform.

5. Shipping Charges

• Free Shipping: Enjoy free standard shipping on all orders above ₹999.

• Flat Rate Shipping: A nominal shipping fee of ₹49 will be applied to orders below ₹999.

• Express Shipping: Additional charges may apply for express delivery, depending on your location.

6. Undelivered Orders

If your order is returned to us due to an incorrect address, unavailability at the time of delivery, or refusal to accept the package, we will contact you to reschedule the delivery. Additional shipping charges may apply for reshipment.

7. International Shipping

Currently, we only ship within India. International shipping is not available.

8. Damaged or Lost Orders

In the rare event that your order is lost or damaged during transit, please contact our customer support team within 48 hours of delivery. We will investigate the issue and provide a resolution, which may include a replacement or refund.

9. Contact Us

For any questions or concerns regarding shipping, feel free to reach out to our customer support team:

• Email: support@friendlykart.com

• Phone: +91-7004991800

• Timings: Monday to Saturday, 10:00 AM to 7:00 PM IST

Thank you for choosing Friendly Kart! We appreciate your trust and look forward to serving you with the best shopping experience.

Note: This shipping policy is subject to change without prior notice. Please check our website for the latest updates.

Friendly Kart – Your Friendly Shopping Companion!